Thick Black Lines on Prints and Copies

[L3T]

Hello,

I have a Xerox Workcentre 7845.  I am getting thick black lines through my prints and copies.  I attached a picture of the issue as well as the status of my supplies on the copier.  Any help would be much appreciated.

My Supplies StatusThis is the black line issue

[GabiE-Xerox]

Hi,

Try to swap the drum cartridges between them (black with C or M or Y) to see if the problem is moving to another color. Replace the affected drum.

Gabi

[L3T]

I ordered a new drum for the that will be here in a few days. I will try your solution and let you know how it goes. Thank you.