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New Member
New Member

Thick Black Lines on Prints and Copies

Product Name: Xerox WorkCentre 7845
Operating System: Windows 10 x64

Hello,

I have a Xerox Workcentre 7845.  I am getting thick black lines through my prints and copies.  I attached a picture of the issue as well as the status of my supplies on the copier.  Any help would be much appreciated.

My Supplies StatusMy Supplies StatusThis is the black line issueThis is the black line issue

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2 Replies
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Valued Advisor
Valued Advisor

Re: Thick Black Lines on Prints and Copies

Hi,

Try to swap the drum cartridges between them (black with C or M or Y) to see if the problem is moving to another color. Replace the affected drum.

 

Gabi

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New Member
New Member

Re: Thick Black Lines on Prints and Copies

I ordered a new drum for the that will be here in a few days. I will try your solution and let you know how it goes. Thank you.
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