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CherylO-Xerox
Valued Advisor
Valued Advisor

Re: Toner cartridge with reference number 650N05436 not recognised - invalid cartridge

Hi Edwin 1971, 

Thank you for using the Support Forum. I see no one has responded to this post yet. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Product Specialist for more assistance. Please call 1-800-821-2797 or 1-800-835-6100.

Thanks,
CherylO-Xerox
Community Manager

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Edwin1971
New Member
New Member

Toner cartridge with reference number 650N05436 not recognised - invalid cartridge

Product Name: Phaser 3330
Operating System: Windows 10 x64

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Morning all i have aquestion about Phaser 3330 toner cartridges that don't seem to work for me. I'm having 3 3330's where the toner cartridge is empty and as my order for supplies hasn't arrived yet i had the idea of taking non empty cartridges from other devices to keep the most urgent ones running. Well that doesn't seem to work too well as the 3 printers each say the cartridge is an invalid one and not a genuine Xerox cartridge while these are the cartridges with which the donor machines arrived from Xerox. What could this be that i am overlooking. On the picture the cartridge on the left is the empty cartridge i removed from one printer and the one on the right is the donor cartridge. They both have the same part/order number so in theory this should work. Can anyone then explain me why it doesn't.

Second less critical issue is this. What's the difference between the 650N05436 and the 106R03625 model? I have 3 from the 650 type and one from the 106R03625 model. No i didn't get these from an unofficial source. They came preloaded into brand new devices we got from Xerox. 

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