cancel
Showing results for 
Search instead for 
Did you mean: 
JD Power Valued Member
Valued Member

Toner density drops off after 20 prints of doc with large fill

Product Name: C8045
Operating System: Windows 7 x64

First print is a good representation of customer's pdf, 2nd is after a 20 page run.

FW is latest SPAR (100.002.058.22800)

I have explained to my customer this is a business color MFP, not graphic color printer. The fill is so great I'm sure the toning system is not keeping up. Anyone know if there is a way to increase the volume of toner added without saturating the developer during normal use? Thanks

00000001.jpg00000001.jpg

 

0 Kudos
3 Replies
Community Manager CherylO-Xerox
Community Manager

Re: Toner density drops off after 20 prints of doc with large fill

Hi JD Power,

Thank you for using the Support Forum. Please see all the solutions for faded or light prints.  If none of those solutions help please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!

0 Kudos
Technical Escalation User DavidX28897-xrx
Technical Escalation User

Re: Toner density drops off after 20 prints of doc with large fill

Maybe. Upgrade to latest firmware. The release firmware had loose toner densiy ranges. 

0 Kudos
Analyst Nation Moderator Joe053204-hcl
Analyst Nation Moderator

Re: Toner density drops off after 20 prints of doc with large fill

He listed the 100.002.058.22800 firmware, which at this time, is the latest firmware

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe
0 Kudos