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tlh52
New Member
New Member

Toner indicator on after installing new cartridge

Product Name: Xerox B210
Operating System: macOS 10.14 - Mojave

I just bought this a couple of months ago.  The cartridge that came with it ran out after just a couple hundred copies.  I received a new one today and installed it but the toner indicator light remains on and, of course, I cannot print.  The printer window says the printer "may be out of toner."  It is not.  I've removed it and re-installed it.  I've unplugged and restarted the machine.  No joy.  Now what?

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1 Reply
CathyO-Xerox
Community Manager
Community Manager

Re: Toner indicator on after installing new cartridge

Hello there,

You can try gently shaking the new toner side to side to see if that fixes your issue.

Thanks,
CathyO-Xerox
Community Manager

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