cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
dpversant New Member
New Member

Toner readings stay at 100%

Product Name: Xerox Versant 3100 Press
Operating System: Windows 7

Does anyone know why my Versant (and the Fiery command workstation) show toner levels at full even though it is being depleted. The machine and fiery does tell me to change the toner, but the level readings are always 100%

 

Thanks

0 Kudos
1 Reply
gabiene Frequent Advisor
Frequent Advisor

Re: Toner readings stay at 100%

Hi,

You will need a tech to setup a NVM value to re-enable CRUM communication.

 

Gabi

0 Kudos