Check transfer belt and fuser
Hi cvillalta,
Thank you for using the Support Forum. Please take a look at the tips for print quality issues. Pay particular attention to programing the correct settings for the paper you are printing to and do a calibration. If this does not help please consider contacting your support centre for further assistance.
Hi people, i am new here and i am doing because i am exhausted in trying to solve this issue, my problem is that i do not have grey tones, black color prints to dark so there is not grey tones so i get to dark black printing other colors are working ok, i have done this
1. changed 4 drums
2. cleaned the drums de mirror
3. full cleaned de printer
4. full reseted including de service mode
5. always i have used genuine xerox parts
6 tried with different drivers
7. i have upgraded firmware
8. also tried with postcrip driver and the same issue
i have uploaded to printed file, one from 6605 and another a hp 1212. the hp print grey tones and 6605 to dark there is not grey tones you can see image to dark not details
i have chance to eco mode or draft when printing i get a little bit of grey tone, the issue is that the printer is sending to much k toner to printing
i will appreciate any help you could offer me, thank you