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rexTMan21 New Member
New Member

Too Much Magenta on my prints!?

Product Name: Xerox Color 550/560/570 Printer
Operating System: Windows 10

So, i am completely lost on this issue. 

 

Each one of my prints is coming out with too much magenta. What could be causing this? I have tried swapping out the drum, the toner, even cleaning all rollers. 

Is this a developer unit issue? 

 

More on the prints: You can see all of the original colors that are supposed to be there. However, magenta is overlayed on the entire sheet. Even parts that are supposed to be white, are magenta. 

 

What can cause this? Any help or suggestions are greatly appreciated. 

 

Thank you.

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gabiene Frequent Advisor
Frequent Advisor

Re: Too Much Magenta on my prints!?

Hi, 

Can you upload some photos? It can be the developer housing defective, or a bad contact to drum or developer housing. Maybe it could help to have a tech to do a MAX SETUP from diagnostic menu.

 

Gabi

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