Can you upload some photos? It can be the developer housing defective, or a bad contact to drum or developer housing. Maybe it could help to have a tech to do a MAX SETUP from diagnostic menu.
So, i am completely lost on this issue.
Each one of my prints is coming out with too much magenta. What could be causing this? I have tried swapping out the drum, the toner, even cleaning all rollers.
Is this a developer unit issue?
More on the prints: You can see all of the original colors that are supposed to be there. However, magenta is overlayed on the entire sheet. Even parts that are supposed to be white, are magenta.
What can cause this? Any help or suggestions are greatly appreciated.