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Tray 3 Error cannot continue printing

Product Name: WorkCentre 5325/5330/5335
Operating System: Windows 10 x64

My printer cannot continue printing due to Tray 3 error saying it is open but even how many times open/closing the tray it still cannot print (printer is set to print in Tray 1).

Please help how to disable Tray 3.

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Community Manager
Community Manager

Re: Tray 3 Error cannot continue printing

Hello AmrfA1970, 

I search our online knowledge base and found this article for Tray 3 open messagef you are still having issues after trying these steps, I suggest that you call into our support department for assistance @ 1-800-821-2797.

Community Manager

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