Trays not Showing in Properties

[danielmax]

Hello,

I've setup a xerox workcentre 5230A on my network, and when printing I was able to view printer properties and it would tell me what type of paper each Tray had, and I can choose the tray.

Right now, when I print I do not see what paper is in my trays and can only select Tray numbers, how can I get back the old funcionality I had before?

PS: Some computers on the network can see the trays, and others cannot.

[danielmax]

Hello,

I've setup a xerox workcentre 5230A on my network, and when printing I was able to view printer properties and it would tell me what type of paper each Tray had, and I can choose the tray.

Right now, when I print I do not see what paper is in my trays and can only select Tray numbers, how can I get back the old funcionality I had before?

PS: Some computers on the network can see the trays, and others cannot.

[Fabio]

you need to enable bidirectional support with the correct ip address of your xerox machine

you can find those settings in the configuration tab of your driver