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riytav New Member
New Member

Trouble Printing Arabic-based Documents Using PCL6 Drivers for Xerox 4110 and Workcentre 7245

Hi Everyone,

 

We've migrated users and servers to Windows 7 64-bit and WIndows 2008 R2 64-bit environment. Hence, there was also a need to update the PCL6 drivers for our Xerox 4110 and WorkCentre 7245. Unfortunately, we're experiencing problems printing documents that contain Arabic letters/fonts. When we print out, some of the Arabic fonts/letters are missing or not printed out. A local Xerox software engineer suggested installing Post-Script drivers instead. The suggestion fixes the issue with the missing Arabic characters. However, functions such as stapling, hole punching, booklet printing are not working using the post-script drivers. They do work with the PCL6 drivers.

 

I was searching the internet and found out from another forum that they recommended installing the language to the print server. Our print server is running on Windows 2008 R2 64-bit and only has English US installed as a language. Do you think adding another language, such as the Arabic language pack, will help resolve the issue?

 

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Kimzi Valued Advisor
Valued Advisor

Re: Trouble Printing Arabic-based Documents Using PCL6 Drivers for Xerox 4110 and Workcentre 7245

Hey!

 

Agreed, I think that having the same fonts on both the client and server could work(always recommended to use the same fontversion, even when it comes to calibri and so forth).

How come you cannot use any finisher options? is the finisher outgrayed in the driver settings? have you selected the correct finisher?

 

Thanks!

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