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Community Manager
Community Manager

Re: Troubles With Chromebook Printing

Hello ChrisBan35,

Here are a few articles you can check out to see if this helps. If not, I would recommend calling Support and speaking with 2nd Level: 1-800-821-2797

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Troubles With Chromebook Printing

Product Name: VersaLink C7020/C7025/C7030 Multifunction Printer
Operating System: Other – specify OS in post

We found how to setup chromebook for Xerox products. However, the print job makes it to the Xerox Versalink C7030 but will not print. It claims there's a printer error with an "emulation conflict". 

We simply followed the rules listed here - - In the subheading - "How Xerox Can Help" - Yet, it's not that simple. 

Xerox needs to create a driver for chromebook. It's that simple. The OS platform is becoming more and more popular and there's plenty of clients moving in this direction. 

Right now, I need help in protecting a client that has already committed to a Xerox purchase with the anticipation of using their chromebooks on this device. They also have 2 PC's which are printing just fine with no problems at all. Any help or guidance in more specific guidelines I might want to follow is greatly appreciated. Thank you in advance for your help. 

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