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CathyO-Xerox
Community Manager
Community Manager
‎10-20-2020 03:48 PM

Re: Unable to Power Xerox 6204 Wide Format Printer after Install and recovery of FreeFlow Accxes

Hello Marcus,

I see no one has answered this post, so at this point I would recommend contacting the Support Department and request to speak to a Product Specialist: 1-800-821-2797.

Thanks,
CathyO-Xerox
Community Manager

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marcus_aurelius
Member
Member
‎10-14-2020 09:04 PM

Unable to Power Xerox 6204 Wide Format Printer after Install and recovery of FreeFlow Accxes

Product Name: Xerox 6204 Wide Format Printer
Operating System: macOS 10.13 - High Sierra

I am unable to power a newly acquired Xerox 6204 Wide Format Printer. After Install and recovery version 5 of FreeFlow Accxes, I get a blank screen and an 'x' .  Display screen has lit up or power to this machine since for 4 days now

Please see links to images of screen shorts and errors.I will appreciate any help. It beens 4 days straight trouble shooting and the local Xerox told me they dont service this but tried to pitch me to buy another machine. 

I also included a photo of the Controller opened to determine if I need a Firewire PCI card (last image). The machine was supposedly pulled from a working environment.

Photos of Screen errors:

https://imgur.com/aQfNjVk

https://imgur.com/U2kHC8j

https://imgur.com/H1gbekL

https://imgur.com/gS6tyX4

https://imgur.com/tplkYK4

 

Photo of opened controller

https://imgur.com/VZBoNOL

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