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Community Manager
Community Manager

Re: Unable to install drivers for Xerox WorkCentre 3025 on ARM processor

Hello Qorrupt,

I see no one has responded. I unfortunately don't really know of a driver option other than what we have on our website. You can try this Chrome Print Solution article that mentions two ways to print to see if there is any chance that may work for you. Otherwise you would need to speak to someone in Support: 1-800-821-2797

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Unable to install drivers for Xerox WorkCentre 3025 on ARM processor

Product Name: WorkCentre 3025
Operating System: Windows 11



I'm having some issues with the Xerox WorkCentre 3025. I have an Acer Aspire 1 A114-61 series (ARM processor, Snapdragon 7c)

Now obviously I can't install the 64bit or the 32bit drivers, as their installation ends with the error 0x800f0214 "The specified path does not contain any applicable device INFs".

I have located some Xerox ARM Universal Print Drivers (specifically AltaLink B8145/B8155/B8170 Multifunction Printer ARM drivers), but even after installing those, (the installation has passed without any errors) I can't seem to print anything, as it simply tosses the test page into the print queue and it disappears just as quickly as it entered the queue (with no document ever going to the spooler I'm guessing, as the printer doesn't even wake up from sleep mode when I try printing a test page.)

Also, even if it did end up printing with this ARM driver that I've found, I would still have to find a way to install the scanner as it is a multifunctional printer and I highly doubt the scanner would simply get recognized with the proper driver (if the proper driver even exists.)

So the issue is definitely the fact that this is an ARM processor, but I'm not sure how to proceed as I can't find any direct documentation that this specific printer (Xerox WorkCentre 3025) would even work with an ARM processor.


Thank you in advance for your time and help.

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