cancel
Showing results for 
Search instead for 
Did you mean: 
DTEDWC New Member
New Member

Unable to install print driver on Windows 7 desktops for Altalink C8055 and B8055

When I try to add the printers on certain workstations it gives an error that says 'Windows cannot connect to the printer'. 'Operation failed with error 0x000005b3' I'm able to install other network printers from the same print server. I've tried restarting the print spooler, deleting all temp files from c:\windows\temp and c:\users\{ID}\appdata\local\temp\, verified UAC was set to low. I made sure there were no set*.tmp files in c:\windows\system32\

 

0 Kudos
1 Reply
Analyst Nation Moderator Joe053204-xrx
Analyst Nation Moderator

Re: Unable to install print driver on Windows 7 desktops for Altalink C8055 and B8055

So what happens if you install it locally instead?

What happens if you try the other drivers? (There is the PCL5,PCL6,PS, GPD-PS,GPD-PCL, XPS to choose from)

Which driver have you deployed from the server? If they are class drivers or V4 drivers they should not be used in Win7

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe.
0 Kudos