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Unable to select second paper tray

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Product Name: VersaLink® C405 Color Multifunction Printer
Operating System: macOS 10.14 - Mojave

Hi

I'm unable to select 2nd paper tray with my Xerox c405. See picture

How can i fix the issue ? 

 

ThxCapture d’écran 2020-05-20 à 23.22.01.png

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5 Replies
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Valued Advisor
Valued Advisor

Re: Unable to select second paper tray

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Are you sure that is a Xerox driver and not Apples Airprint driver?

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Joe Arseneau
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Re: Unable to select second paper tray

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Yes sure ! Eventually I found the solution with postscript or generic drivers but that doesn’t work with official xerox drivers
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Valued Advisor
Valued Advisor

Re: Unable to select second paper tray

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Weird, works beautifully on mine with Xerox drivers.

But I of course am running 10.15 and not 10.14 since they finally fixed all the stuff they broke from 10.12-10.14 with that Library Validation.

You may be the first to notice this as there are very few people running 10.14 left (Just those running old unsupported non x64 bit apps really)

 

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe Arseneau
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Re: Unable to select second paper tray

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Unfortunately, with the generic driver, i can't print with colors.... What's.. the.. ... 

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Re: Unable to select second paper tray

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Ultimately, it's working with Xerox drivers. I have to choose "3 tray option activated". For me it was 2 tray but no it's 3 trays because one is manual tray