Unknown @Port 9

[lisas@unitysales]

Our office has a WorkCentre 7132 printer. Lately there was been a page that prints saying Unknown @Port 9. Does anybody know what this means?

[v.andreev]

Hi there, 

Are you printing from windows 7 or 8? If so, consider updating the print driver.

[Kimzi]

Hi!

I've seen that posted before on this forum when it comes to the 71xx series, I think the solution back then was updating the firmware so if a new driver does not work, consider updating the firmware.

Best Regards

Kimzi

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[Jeff_PAC-Stainless]

Change the Default settings for "Startup Page" to "Do Not Auto Print" to avoid printing a page with "unknown@port9100" 

[Jeff_PAC-Stainless]

Remember to disable "Startup Page" under the System, Defaults and Policies section, as "Admin" user, if you do not want to print a mostly blank page before each print job.  Our users were seeing a page with just "Unknown@Port9100" before each print job, and disabling the "Startup Page" fixed the problem... good luck my friends...

[Jeff_PAC-Stainless]

Actually, it was just that the user had not disabled the "Startup Page" in "Defaults and Policies", is my guess.  This fixed it for me. 

Best regards,

Jeff