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Unknown @Port 9

Product Name: Other - specify product in post

Our office has a WorkCentre 7132 printer. Lately there was been a page that prints saying Unknown @Port 9. Does anybody know what this means?

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5 Replies
v.andreev
Valued Contributor
Valued Contributor

Re: Unknown @Port 9

Hi there, 

 

Are you printing from windows 7 or 8? If so, consider updating the print driver.

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Kimzi
Valued Advisor
Valued Advisor

Re: Unknown @Port 9

Hi!

 

I've seen that posted before on this forum when it comes to the 71xx series, I think the solution back then was updating the firmware so if a new driver does not work, consider updating the firmware.

 

Best Regards

Kimzi


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Please remember to select "Accept as Solution" for posts that helped you solve the issue.

Re: Unknown @Port 9

Change the Default settings for "Startup Page" to "Do Not Auto Print" to avoid printing a page with "unknown@port9100" 

IMAGE 2022-10-03 11_47_15.jpg

 

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Re: Unknown @Port 9100 or unknown@Port9100

Remember to disable "Startup Page" under the System, Defaults and Policies section, as "Admin" user, if you do not want to print a mostly blank page before each print job.  Our users were seeing a page with just "Unknown@Port9100" before each print job, and disabling the "Startup Page" fixed the problem... good luck my friends...

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Re: Unknown @Port 9

Actually, it was just that the user had not disabled the "Startup Page" in "Defaults and Policies", is my guess.  This fixed it for me. 

 

Best regards,

Jeff

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