cancel
Showing results for 
Search instead for 
Did you mean: 
kaika313 Valued Member
Valued Member

Unknown print job and unknown user

Jump to solution
Product Name: Xerox Color C60/C70 EX-i Print Server
Operating System: Windows 10 x64

Hello,

when printing to a Xerox C60 Ex-i, I noticed that some of the print jobs sent from the different computers are listed in CWS as UNKNOWN from an UNKNOWN user. This happens also with other Xerox printers if I open their job log.

They're printed correctly but I'd like to see who has printed and what.

Generally speaking what is that determine whether the print job has attached name/description and owner? Is it the port used? The driver?

Thank you

Kari

Tags (2)
0 Kudos
2 Replies
Analyst Nation Moderator Joe053204-hcl
Analyst Nation Moderator

Re: Unknown print job and unknown user

Jump to solution

It's the port.

RAW = Unknown and Unknown

LPR = Job name and Windows logged in user

1.JPG

 

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe
kaika313 Valued Member
Valued Member

Re: Unknown print job and unknown user

Jump to solution
Perfect, thank you

Kari
0 Kudos