cancel
Showing results for 
Search instead for 
Did you mean: 
TractorGirl New Member
New Member

Using business software DIS and when I print the page looks like it has shifted to the right

I am using a Xerox Workcentre 3335.

Using the business system DIS and when I attempt to print a work order it appears that the page is not completely printing. 
It appears the work order has shifted to the right leaving digits off my prices.

I spoke to someone at DIS, they said it was something to do with the printer.

Can you please  help?

Thanks

 

PS:  I need to turn off the banner page that prints before each invoice, I have tried changing it at the Control Centre, that works if I am printing in Excel or Word, but not through DIS.

0 Kudos
1 Reply
Highlighted
Analyst Nation Moderator Joe053204-xrx
Analyst Nation Moderator

Re: Using business software DIS and when I print the page looks like it has shifted to the right

Exactly what is Business Software DIS?

 

As for Banner pages, they should just be disabled in the Print Driver, trouble is, it sounds like whatever the software you are using is, it doesn't invoke the driver to use those settings. As to the where in the driver.

 

Start > Control Panel > Devices and Printers

Right-click the printer and go to Printing Preferences and do the following.

 

V4 drivers

1.JPG

 

V3 drivers

 

2.JPG

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe.
0 Kudos