We have a third party spooler (Barr PrintSpooler) and I am trying to add a job ticket to setup the printer before the job is sent to these printers (Workcentre 5150 and workcentre 5890). I have seen info on using the PDL commands and xipf, but have not had any luck with that. The Barr product uses what they call an overlay that is setup to be sent in front of the job in ascii. The printers seem to ignore the tags in the setup files and prints them out as if they were part of the job and the actual job is pages and pages of machine code. Thanks ahead for any ideas.
Hello jcvsrs.
If you have not already resolved this issue, we suggest you search our online knowledgebase for these products.
Alternatively, you can visit our Contact Us page for other support options.