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Community Manager
Community Manager

Re: VersaLink C500 envelope keeps jamming

Hello cbsharpe0824, 

Here are a couple of articles on loading and printing envelopes.  If you are still having issues after trying these steps, I suggest that you call into our support department for assistance @ 1-800-821-2797. 

Community Manager

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VersaLink C500 envelope keeps jamming

Product Name: VersaLink C500 Printer
Operating System: Windows 11

Our agency has 3 of these type of printers and whenever we try to print envelopes, it keeps jamming.  I even tried using envelopes with less thickness and it still happens.  Any suggestions on how to correct this?

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