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jpound
New Member
New Member
‎03-23-2022 01:21 PM

Versalink C400 won't wake up to print

Product Name: VersaLink C400 Color Printer
Operating System: Windows 10

I've had this from new, and it's driving me mad. It will sometimes work if I restart the printer, but sometimes it turns itself off again before I get the chance to return to the computer and send it to print. Surely it should wake up when you send it a document? The company that sold it to me don't have any answers either. I've always had Xerox (my last one was 14 years old!) but I'm so disappointed in this.

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CathyO-Xerox
Community Manager
Community Manager
‎03-29-2022 09:58 AM

Re: Versalink C400 won't wake up to print

Hello jpound,

There are a few things you can try here. If that doesn't work, it would be a hardware escalation: 1-800-821-2797

Thanks,
CathyO-Xerox
Community Manager

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