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LauraK
New Member
New Member

Versalink C7020 How to stop Banner/Start pages without Admin Login

HI Everyone,

I am so fed up with these Banner/Start pages everytime I print. The only way I can see if I can stop them is logging in via the printer. When I go to log on it asks for my password. I have tried 1111 and the serial number but neither is not working. What can I do? Thanks, Laura

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4 Replies
TammyL-Xerox
Administrator
Administrator

Re: Versalink C7020 How to stop Banner/Start pages without Admin Login

Hello LauraK

 

The admin password is case sensitive so be sure you are using caps in the serial number.  If it's still doesn't work you will need to call into the support department at 1-800-821-2797 they will be able to help you reset it. 

 

 

Thanks,
TammyL-Xerox
Community Manager

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Juan497
New Member
New Member

Re: Versalink C7020 How to stop Banner/Start pages without Admin Login

I’m also having this exact issue. Did either of you have luck fixing it?
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TammyL-Xerox
Administrator
Administrator

Re: Versalink C7020 How to stop Banner/Start pages without Admin Login

Hello Juan497, 

If your password it not working you will need to call into the support department @ 1-800-821-2797 to have it reset. 

 

Thanks,
TammyL-Xerox
Community Manager

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George850650-XRXN
Technical Escalation User
Technical Escalation User

Re: Versalink C7020 How to stop Banner/Start pages without Admin Login

All,

Have you check the No Banner setting in the driver.  Here are screenshots of both the V3 and V4 driver settings.

V4 No Banner.jpgV3 No Banner.jpg

I hope this helps.

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