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markp New Member
New Member

Versalink C7025 printing issue in Citrix environment

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Hi,

 

I have a customer who previously had WC7120 mfds. They printed using the global PCL6 driver and have a Citrix environment using Citrix XenApp 6.0.0.

Since we have installed C7025s the devices print two of everything. We are using the Xerox Global Print Driver PCL6 5303.1600.0.0

Does anyone have any ideas please?

 

Thanks.

 

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Analyst Nation Moderator Joe053204-xrx
Analyst Nation Moderator

Re: Versalink C7025 printing issue in Citrix environment

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I'd start with not using a driver from 2013 on a printer released in 2017.

And since using that driver has already caused corruption in the spooler it would seem, I'd do a clean install using a newly created port as well.

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Joe.
markp New Member
New Member

Re: Versalink C7025 printing issue in Citrix environment

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Thanks Joe, latest driver sorted the issue - thanks.
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