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agrant2776 New Member
New Member

Versant 2100 Fault 124-374


We have been haveing some odd behavior on our Versant 2100. Does any one know what the fault code 124-374 means?


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3 Replies
Analyst Nation Moderator Joe053204-hcl
Analyst Nation Moderator

Re: Versant 2100 Fault 124-374

You will need a Service tech:

124-374 RAP
IOT IM Device Driver software failure.

The Accessories have their own power cord. Whenever a procedure states to Power Off and
then Power On, POPO, etc., powering Off and then powering On the IOT does NOT Power Off
the Accessory. The Accessory will have to be Powered Off and then On separately from the
IOT by unplugging the Accessory power cord.

Switch the power Off, then on. If the problem still exists, perform the following:
Switch the power Off and observe correct ESD procedures when extracting and inserting items
from the ESS PWB.

1. Upgrade ESS Firmware to the latest version (GP 2) and check to see if the same problem
is repeated.
2. Check all the connectors on the IOT Drive PWB and the ESS PWB for being properly
3. Extract and re-insert the following items from the ESS PWB (PL 11.6) if any are installed
(the model configuration determines which are installed).
• NVM RAM ( J334)
• RAM M1 ( J330)
• RAM M2 ( J331)
• Page Memory PM1 ( J337)
• Page Memory PM2 ( J338)
4. If the problem still persists, replace the appropriate devices.
5. Replace the IOT Drive PWB (PL 11.1).
6. If the problem still persists, replace the ESS PWB (PL 11.6).
7. If the problem still persists, replace the MCU PWB (PL 11.1).

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Prince New Member
New Member

Re: Versant 2100 Fault 124-374

Dc 250 error 124-374 not solve pls help me
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gabiene Valued Advisor
Valued Advisor

Re: Versant 2100 Fault 124-374


Try to switch on the machine while pressing Power Save Key + Stop + 3 and keep them pressed until the machine will boot.



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