Versant 2100 error 026-401

[azehnali@aol.com]

I am pretty sure I was logged in as admin but I will try it again tomorrow
If I can click on it what should I do next

[barwapk]

Send a printscreen, I dont remember how it's named.

[azehnali@aol.com]

Here is the photo

[barwapk]

Make sure that ALL of Yours defined papers has a Aligner Roll Presure set to 0. 

Change it and give me a feedback please.

[azehnali@aol.com]

The aligner roll pressure is set to zero already

[barwapk]

in every stock You use?

[azehnali@aol.com]

Yes
And this error only happens from tray 5,6,7
And I made sure the stock in those trays are at zero

[barwapk]

1. Clean the CIS sensor on registration, I was doing it every week.

2. Remember to restart Stock Libary Manager (close and open) every day before first print. We didnt restart the controler (FreeFlow or EFI), You can turn off printer for a night. 

3. Make a feeding correction, I dont remember how it says but it is in Maintenance/Diagnostics, probably when logged in as a admin.

4. Check if in allingment profiles You have parametrs on max or min. For example if skew is from -2.0 to 2.0 never use 2.0, use 1.9 instead.

5. If above doesnt help delete every stock and allingment profile. As far I know the 026-401 was mainly becose of allingment roller presure on, and You dont need to use this stock to have this error.

[azehnali@aol.com]

Ok
So basically you are saying it’s a fiery issue rather than the machine ?

[azehnali@aol.com]

I chnged the hard drive on the fiery with one that is new software loaded on it with empty stock library

I created a few stocks and rn and it still gave the error

I dont think its a setting issue since thses are new profiles with defult settings