We are using 90 bond paper which is pre-perfed. At first we were running with the perf close to the lead edge but we had major creasing problems at the trail edge.
We then rotated our files 360 degrees so the perfs were at the middle and trail edge and works fine for a few thousand sheets then it starts to crease again. Stopped the machine and let it stand for a few hours then started up again and worked fine, unfortunately we cannot have this amount of down time every time this occurs.
The problem seems to occur around the start of the paper entering the fuser.
Thank you for using the Support Forum. Please take a look at the solutions for wrinkles. Pay particular attention to the solution for adjusting the guides in the paper trays. If these solutions do not help please consider contacting your local support centre,
Thanks, CherylO-Xerox Community Manager
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