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New Member
New Member

Vertical black lines / shadow on 6515. Almost new with original parts

Product Name: Xerox Workcentre 6515
Operating System: macOS 10.13 - High Sierra

Hi all, 

my WorkCentre 6515 is almost new with round about 500 printed pages. All components come from the delivery condition. 

But now i see on every printed site vertical lines. Please see the attached printed scan. 

(It's not so easy to see on the screenshot, but it's on the left side over and under the 2.x from the word Xerox.)

Please, how can help me?

Bildschirmfoto 2020-03-30 um 09.16.45.png

Regards

Christian

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3 Replies
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Valued Advisor
Valued Advisor

Re: Vertical black lines / shadow on 6515. Almost new with original parts

Hi,

If the printer is under warranty claim it. Otherwise see my other posts  here  and here because your issue can be from poor cleaning of the Transfer Belt.

Gabi

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Technical Escalation User
Technical Escalation User

Re: Vertical black lines / shadow on 6515. Almost new with original parts

Looks like a label stuck inside. You'll need a tech regardless. 

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New Member
New Member

Re: Vertical black lines / shadow on 6515. Almost new with original parts

Thank you both, i open a support case at Xerox. 

 

Regards

Christian

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