cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted

Vertical blank line when printing

Jump to solution

I recently started having problems with my phaser 3635.  It prints with a faded vertical band.  The attached image shows the band.  This is a test pattern page.  Does anyone know what could cause this issue?  The printer has 70,000 pages printed.  I've changed print cartridge and the issues remains.print.pngcartridges.

0 Kudos
4 Replies
Highlighted
Valued Advisor
Valued Advisor

Re: Vertical blank line when printing

Jump to solution

Hi!

 

I suggest you have a look at the fuser, see if you can find any defect.

 

Best Regards

Kimzi


--------------------------------------------
Please remember to select "Accept as Solution" for posts that helped you solve the issue.

Highlighted

Re: Vertical blank line when printing

Jump to solution

Thanks Kimzi!  I thought that might be the issue but didn't want to spend the $$ on one unnecessarily.  I've ordered one and will report back.

0 Kudos
Highlighted

Re: Vertical blank line when printing

Jump to solution

Success.  New fuser solved the problem! Thanks!

0 Kudos
Highlighted
Valued Advisor
Valued Advisor

Re: Vertical blank line when printing

Jump to solution

Hi again, Todd!

 

You're welcome

Glad it worked out for you.

 

Best Regards

Kimzi

0 Kudos