cancel
Showing results for 
Search instead for 
Did you mean: 
1 Reply
GabiE-Xerox
Xerox Employee
Xerox Employee

Re: Vertical streaks appearing on prints

0 Kudos
B-Trust
New Member
New Member

Vertical streaks appearing on prints

Product Name: VersaLink C405 Color Multifunction Printer
Operating System: Windows 10

Hi there,

My VersaLink C405 is producing coloured streaks on the right hand side of the page during printing.

The streaks appear every time I print something; however, they only appear on the first page of a multi-page print job (i.e. if I'm printing 5 pages, page 1 will have the streaks, pages 2-5 will be 'clean'.

Please see photo of page 1:

1.jpg

And photo of page 2, which came out of the printer less than a second later:

2.jpg

I've followed all of the cleaning steps in the manual, but to no avail. I'm guessing another part of the printer is dirty, but I'm not sure what else to try cleaning. I'm really curious about the 'quirk' whereby the streaks only appear on the first page of a printout. Why wouldn't the streaks appears on EVERY printout!?

Thanks for reading.

0 Kudos