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4 Replies
Lisa 1982
New Member
New Member

Re: Vertical streaks in Cyan

Gabi, 

I am having this issue with my Versalink C7000... (see photo) and have replaced the transfer belt, waste toner cartridge, and swapped out the cyan for the yellow drums and toner cartridges... still leavign blue and red... what is the developer housing unit? is it a consumable part I can order and replace as I'm the onsite DCA or do i have to place a tier 2 service call??STREAKING PRINTS.jpg

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Mohammad_armouti
Valued Contributor
Valued Contributor

Re: Vertical streaks in Cyan

I suggest you to use a single color feature for each color through the copy mode then you will pretty sure if it happening only on cyan or not
if yes so Sounds is a developer housing issue as gabiene said or it could be too a faulty led prinhead “it happened “ .
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GabiE-Xerox
Xerox Employee
Xerox Employee

Re: Vertical streaks in Cyan

If you assuming a very well cleaning of the printhead lenses, it remains a problem from yhe Developer Housing  (who can have some debris on developer material) and it means you need a tech to replace Developer material or even Developer Housing plus Developer material.

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GabiE-Xerox
Xerox Employee
Xerox Employee

Re: Vertical streaks in Cyan

Hi,

Can you attach an image please?

 

Gabi

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Vertical streaks in Cyan

Product Name: Phaser 7800
Operating System: macOS 10.13 - High Sierra

 Hi there, 

My Xerox Phaser 7800 is printing white streaks in Cyan only. I have cleaned all the printhead lenses and replaced the Cyan imaging unit with no help. I'm at a loss for what to do next. 

Thanks,

Sarah

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