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Community Manager
Community Manager

Re: Vertical yellow line on printing pages

Hello Christos1, 

I see no one has responded to this post yet. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Product Specialist for more assistance. Please call 1-800-835-6100. 


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Vertical yellow line on printing pages

Product Name: Phaser 6010
Operating System: Windows 11


I have a Xerox Phaser 6010N and when I print a page with colours it prints a vertical yellow line at the same place. I tried to see if this happens in certain colours or in all colours and I saw (as you can see in pictures) that at the green and the blue colour doesn't print the yellow line. On hte contrary at the red and the purple the yellow line is present. I cleaned with the rod like the below video shows but the problem didn't solved.


Screenshot 2023-12-24 005707.pngIMG_20231224_004630.jpgIMG_20231224_002304.jpgIMG_20231224_004637.jpg


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