Solved: Re: WC 5875 - cannot print form Windows XP

ufficio.ced · ‎02-10-2017

the missing component was the XPS!!!!

thank you very much!

regards

Joe Arseneau · ‎02-09-2017

XP is missing some needed stuff to work with the Xerox drivers, Vista and above all have the required resources.

install either the Microsoft XML Paper Specification Essentials pack, http://www.microsoft.com/en-us/download/details.aspx?id=11816 , or .net frame work version 4 http://www.microsoft.com/en-us/download/details.aspx?id=17851 to correct this issue.

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Joe Arseneau

ufficio.ced · ‎02-09-2017

Hi

we have a large number of XP SP3 machines; on some (not all) of these we cannot print to the 5875. Tried several drivers (PCL5, 6, PS, Global etc.) with no luck.

Any advice?

Thank you!