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Joe Arseneau
Valued Advisor
Valued Advisor

Re: WC 6015 Printing B/W with Cyan toner empty

Acrobat is sending BW, but the driver is probably still using color to make BW (Rich Black), so change it to BW in the driver too.





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Joe Arseneau
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WC 6015 Printing B/W with Cyan toner empty

Product Name: Other - specify product in post

Hi, I have a 6015, and my cyan toner is empty.  The display panel on the machine tells me to replace the toner, but I just want to print B/W.  The machine itself says it is ready, for B/W only.  However, whenever I print, the red exclamation light blinks and it would not print.  I have already selected black and white only in Acrobat's print dialogue box, but no dice... Any suggestions?





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