Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
1 Reply
CherylO-Xerox
Valued Advisor
Valued Advisor
‎01-15-2018 02:12 PM

Re: WC 6027 Printing Scout popup window after Windows 10 upgrade 1709

Hello DirkP.

 

If you have not already resolved this issue, we suggest you search our online knowledgebase for this product: WorkCentre 6027

 

Alternatively, you can visit our Contact Us page for other support options.

Thanks,
CherylO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!

0 Kudos
Reply
DirkP
New Member
New Member
‎01-13-2018 06:08 AM

WC 6027 Printing Scout popup window after Windows 10 upgrade 1709

Product Name: Other - specify product in post

After the Windows 10 upgrade 1709 at every system startup a popup window from Printing Scout appears indicating an unknown status of the printer.  It does´n matter if the printer is switched on or off or which settings I choose in the printing scout preferences. In the past there was never a popup even with printer switched off. Meanwhile all 4 PCs at home received the Windows 10 upgrade 1709 and all PCs show the same problem ! The Printing Scout /Driver version is 6.344 (latest from support page). Any ideas?

 

0 Kudos
Reply