cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
BMLCAustin New Member
New Member

WC 7525 - Persistent Black Smudges

Jump to solution
Product Name: Xerox WorkCentre 7525
Operating System: Windows 7

My Xerox WorkCentre 7525 has persistent black smudges that we can't figure out how to get rid of. We did try printing blank pages to try to remove them. They have persisted for about two weeks and have only gotten darker, not lighter. They are about 3.5 inches apart

TEST.JPG

0 Kudos
1 Reply
gabiene Frequent Advisor
Frequent Advisor

Re: WC 7525 - Persistent Black Smudges

Jump to solution

Hi,

Replace the black drum cartridge. But firsy try to swap drums between them to see if the issue is moving to other color.

 

Gabi