WC 7835 with Global PCL6 Driver doesn't print symbols

[alexreichert]

if we are trying to print symbols from MS Word (for example check boxes) they will not print on our new XEROX 7835 using the Global PCL6 print driver. The pages print fine on other printers.

Suggestions?

[Joe Arseneau · Accepted solution]

Go to Start > Devices and Printers

Right-click the printer and choose Printing Preferences

In the new window go to Advanced and expand Driver and change True type font to Download as Softfont