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Blacky
New Member
New Member
‎11-12-2019 08:02 AM

WC 7855 connection USB wire or network wire is no working

Product Name: WorkCentre 7830/7835/7845/7855
Operating System: Windows 7 x64

Dear,

please somebody can help me. Try to connect my laptop with  the workcentre 7855, but the laptop do not recognize the workcenter as a printer. Also to buld a directly network connecting was not possible. I tried the drivers from the xerox website but it doesnt work with that. The lapotp dont find the printer...is there a way that I have first to activate using the USB port in the workcentre? Maybe somebody have a step by step instruction for me?

All the best and kind regards,

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CathyO-Xerox
Community Manager
Community Manager
‎11-14-2019 12:52 PM

Re: WC 7855 connection USB wire or network wire is no working

Hello Blacky,

I searched the Knowledge-base and found THESE STEPS on how to Enable Direct Print from your computer.

Thanks,
CathyO-Xerox
Community Manager

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