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Reproman1984 Valued Member
Valued Member

WC5875 print jobs get stuck on paused

WC5875 print jobs get stuck on paused the only way to get the jobs to print is to restart the device.

It has the latest SPAR Software version

 

SPAR Release 073.xxx.237.28600

 

Any suggestions?

 

Thanks

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5 Replies
Fabio Valued Advisor
Valued Advisor

Re: WC5875 print jobs get stuck on paused

from the tools on the machine when you login , have you tried:
a software reset
a full image overwrite

all settings are still saved when you the above
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Reproman1984 Valued Member
Valued Member

Re: WC5875 print jobs get stuck on paused

Done it all and have had the machine alt-booted and the hard drive replaced.

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Fabio Valued Advisor
Valued Advisor

Re: WC5875 print jobs get stuck on paused

and now its working?

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Reproman1984 Valued Member
Valued Member

Re: WC5875 print jobs get stuck on paused

No, it's still faulty!

 

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Fabio Valued Advisor
Valued Advisor

Re: WC5875 print jobs get stuck on paused

then its probablye hardware, best to call a technician

maybe harddisk, memory ...

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