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Frequent Member
Frequent Member

WC78xx i series. firmware 073.040.075.34540. duplex printing ODD number of originals

When the end user has odd number of originals the last sheet comes out backwards if loading preprinted one sided stock

Example:

we load logo stock faceup in tray 1.  Front side logo, back side plain

We print a 3 page job and ask for duplex on tray 1

We expect:

P1 imaged on sheet1 logo side

P2 imaged on sheet1 back side

P3 imaged on sheet2 logo side

 

We get:

P1 imaged on sheet1 logo side

P2 imaged on sheet1 back side

P3 imaged on sheet2 back side

 

This is because Xerox has faceup output and prints sheet2 then sheet1.

 

Is there a way to force FACE DOWN?

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6 Replies
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Valued Advisor
Valued Advisor

Re: WC78xx i series. firmware 073.040.075.34540. duplex printing ODD number of originals

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Analyst Nation Moderator
Analyst Nation Moderator

Re: WC78xx i series. firmware 073.040.075.34540. duplex printing ODD number of originals

Not sure why you pulled your original post over here, but the answer is still the same as it was over in that post, update the firmware and the issue will be resolved.

 

 

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Joe
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Valued Advisor
Valued Advisor

Re: WC78xx i series. firmware 073.040.075.34540. duplex printing ODD number of originals

did i miss something? :)

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Analyst Nation Moderator
Analyst Nation Moderator

Re: WC78xx i series. firmware 073.040.075.34540. duplex printing ODD number of originals

Nope, I open every post in tabs and proceed to work through as time allows. You answered 2 minutes before me, but I don't get a notification until after I post, so I had no idea you did.

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe
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Frequent Member
Frequent Member

Re: WC78xx i series. firmware 073.040.075.34540. duplex printing ODD number of originals

Fabio - thanks.  We also noticed it on the 6655i/3655i when we updated to the i-level firmware.  Are there links for those and these other:

CQ8900

WC59xx

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Analyst Nation Moderator
Analyst Nation Moderator

Re: WC78xx i series. firmware 073.040.075.34540. duplex printing ODD number of originals

The 8900 isn't an iSeries device, so there is no 073 firmware for it. Here are the rest you requested.

3655

6655

59XX

 

The 8900 shouldn't have this issue. But the latest firmware for it is here (As it isn't iSeries you have to do a manual install since the tool version doesn't exist for anyything before the iSeries)

 

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe