I had to fix an issue on the Xerox EX-i C60-C70 Printer via the web console, and the webconsole shows as a Canon iR-ADV C5560 III, we have a around 10 in the company. My company picked the EX-i C60-C70 Printer because its Xerox and users say they preffered Xerox over a Canon printers. How do I explain this to my management that Xerox sold us a Canon printer, which we didnt want to start off with???? I have nothing to stand by, more over the company that sold us the Xerox has misrepresented the product and slipped another make to us. So how do I explain this to my company. Is there any documentation, is there any formal information Xerox and Canon share printer models and not inform customers??? Any information you have would be really helpful. Also really dissapointed that you can rebrand a whole printer yet leave the webconsole untouched.
Im sure that there is some thing wierd , xerox machines will never take you to canon web console !
i guess you are using the wrong IP Address which takes you there , however JUST TO BE SURE from your xerox web page do one of these things
if the fiery is connected to your printer
1- print the configuration sheet and look for the ip address " it will be the embedded fiery IP address "
then click to the bottom right link to send you to xerox web page .
take off the connections between the Fiery controller and the printer then plug a crossover network cable between the xerox and your laptop and configure the ip address on your laptop as the range of the printer
print the configuration report and locate the printer IP Address
Then type the IP Adress of the printer (ex : 100.100.100.101 ) on the browser