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1 Reply
CathyO-Xerox
Community Manager
Community Manager
‎03-26-2021 02:55 PM

Re: What could be causing these defects?

Hello glittersuenos,

I see no one has responded yet. It would be helpful if you included the Xerox printer model number.

Thanks,
CathyO-Xerox
Community Manager

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glittersuenos
New Member
New Member
‎03-23-2021 02:46 AM

What could be causing these defects?

Product Name: Other - specify product in post
Operating System: macOS 11 - Big Sur
I am hoping to attach an image of the problem I am having. If you are able to view it you will see I am having vertical striping on the right side of my page as well as a darker tint on that side. What could be causing this? I thought it was from the magenta drum but I have replaced it and the problem still persists. Could it be due to a different drum? I have also cleaned the transfer roller/cleaner and do not see anything on it that could be causing a defect.

Link for image:
https://ibb.co/ypRKVyJ
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