Solved: Re: White Displey

babu1296 · ‎07-19-2023

In this case, the motherboard (ESS PWBA) must be changed to resolve your white display issue.

TammyL-Xerox · ‎07-14-2023

Hello ZKATU,

This would be a hardware issue, I suggest that you call into our support department @ 1-800-821-2797 to schedule a service call.

Thanks,
TammyL-Xerox
Community Manager

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ZKATU · ‎07-12-2023

Hello, there was a problem, a white display, the touch sensor reacts, the printer boots up, everything works only a white display, the display was thrown on from another printer anyway a white screen, maybe the firmware has flown which is responsible for the images?

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