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New Member
New Member

White ghosting marks every few pages on Phaser 7751

Hi, I'm wondering if anyone can help?

 

I have today bought a 7750 and it has a small white mark that appears intermittently. 

 

 This is the mark it is around 4mm

1 the mark.jpg

 

AS it appeared on the first print

 

2 cyan.jpg

 

 

 

On the second page magenta

 

3 magenta.jpg

 

3rd page yellow NO marks

 

4 yellow.jpg

 

4th page black

 

5 black.jpg

 

5th page with CMYK didn't have the mark.

 

6 cmyk.jpg

 

Any halp in solving this problem would be appreciated.

 

Many thanks

Peter

 

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1 Reply
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Community Manager
Community Manager

Re: White ghosting marks every few pages on Phaser 7751

Hi Peter,

Thank you for using the Support Forum. Please take a look at the solution for spots and see if any of these solutions will help. If this does not help please consider contacting your support centre for further assistance. 

Thanks,
CherylO-Xerox
Community Manager

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