I have 124-310 code on 6204 wide format BPS, screen blacked out with code on it
diagnostics is not avalable;
print mode , centerware web are avalable and react correctly
no other codes in history
about a month ago I upgraded the FW up to 1.2.11 via network - no issues
the code explanation invites me do re-do the firmware via serial cable using Hyperterminal with some modem settings
so I dont have that hardware.
Once the code appeared I tried to re-do the firmware via network - received fault message.
Thank you for suggestions
The code is 123-310