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Re: Wide format 6204; code 123-310



The code is 123-310

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Wide format 6204; code 123-310

Product Name: Other - specify product in post

hello everybody


I have 124-310 code on 6204 wide format BPS, screen blacked out with code on it


diagnostics is not avalable;


print mode , centerware web are avalable and react correctly


no other codes in history


about a month ago I upgraded the FW up to 1.2.11 via network - no issues


the code explanation invites me do re-do the firmware via serial cable using Hyperterminal with some  modem settings


so I dont have that hardware.


Once the code appeared I tried to re-do the firmware via network - received fault message. 


Thank you for suggestions



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