Wifi connection not working - (X mark next to wifi icon)

[CathyO-Xerox]

Hello pxfragonard,

The URL may not work because it is giving the US URL for a FujiXerox Product. You may need to go to the Support page for your country and search for How to connect to Wifi in the search field for your device model.

[pxfragonard]

Hi Cathy0-Xerox
I have the same problem but when I clicked your link it didn't lead to a solution. Just a generic "Search All Support.

My wifi stopped working months ago and can't use it wirelessly on my desktop and not at all with my laptop.

[CathyO-Xerox]

Hello Printfull,

I searched our online Knowledgebase and found this solution on setting up Wifi that may help get you reconnected.

[Printfull]

Hi everyone,

so for a year or so, my printer has been working normally with my router but one day it randomly disconnected. When I try to connect my printer to my router through WPS again, they don't connect for some reason. I've noticed that this time around, there is a cross or an X, next to the wifi symbol on the printer. Could that be the cause? I don't know how to get rid of it, so please help. Thanks :)

And here's a photo of the symbol -