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Taner_Zait Member
Member

Windows 10 X64 can't print excel document

Product Name: Xerox 5325
Operating System: Windows 10 x64

Hello.

My trouble is with Xerox 5325 device.

Who can explain me how  can I install this device in Windows 10 x64?

I install it like with Windows 7 X64, but only difference here is I use Windows 10 X64 drivers.

The problem is only with excel files, I can't print excel files...


All other format docuents  I print successfully.


In Windows 7 X64 I don't have this problem.



The Xerox 5325 is in the network, and the PC with Windows 10 x64 is in network.

I tried PS drivers, PCL6 drivers and V4 GLOBLAL XEROX PCL6 drivers.
But the result is the same.

The error message is sommething like tray 5 is empty tray 2 is near to empty and so and so.
But I know the our tray must be tray 1....


I changed settings in excel page layout, size, A4 landscape...
I chaged settings in xerox  5325 pereferences from latter to A4 and to automatic tray.
I disabled Banner.
And I uncheck in propertities snmp.


I added new Xerox 5325 to Windows 10 x64 from settings devices, add printers, local network printer, I create new tcp/ip port with IP address of Xerox successfully 3 times with 3 different drivers, PS drivers, PCL6 drivers and V4 GLOBLAL XEROX PCL6 drivers but nothing is changed.....

I did the xerox 5325 default printer.
I restarted the PC.
i
Excel files not printable. the same error for different trays...


Our regional and language settings in control panel of Windows  is our country.

Is it there role of driver version to download?
By default I download with language English North America?
Can my problem related whit this option?




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2 Replies
Community Manager CherylO-Xerox
Community Manager

Re: Windows 10 X64 can't print excel document

Hello Taner Zait.

If you have not already resolved this issue, we suggest you search our online knowledgebase for this product: WorkCentre 5325.

Alternatively, you can visit our Contact Us page for other support options.

 

Thanks,
CherylO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!

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Analyst Nation Moderator Joe053204-xrx
Analyst Nation Moderator

Re: Windows 10 X64 can't print excel document

Remove every driver you  have installed and simply download and install the Win7 x64 driver then.

And do it exactly how you do in Windows 7, which is done simply be adding 2 steps

Go into Control Panel > Devices and Printers > Add A Printer

The first screen is new to Windows 8 and 10, choose The Printer I want isn't listed

1.JPG

Then Add a local printer or network printer with manual settings

2.JPG

Which will put you at the first screen of the Windows 7 installation screens

3.JPG

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe.
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