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1 Reply
Mitchell889923-xrx
Moderator
Moderator
‎08-06-2014 07:43 AM

Re: Windows 8.1 can't print to a Xerox WorkCentre 6505

Hi anthonyjohn,
Thank you for using the Xerox forum.

I would suggest that you review the following solution.

How To Install Print Drivers for a Windows OS

 

If that does not resolve your issue you may consider contacting our specific product support experts at the following link:Fast Track to the Expert 

Mitch Swetsky
Xerox Customer Tools & Social Media Moderator
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anthonyjohn
New Member
New Member
‎08-04-2014 06:47 AM

Windows 8.1 can't print to a Xerox WorkCentre 6505

Product Name: Other - specify product in post

I have recently installed windows 8.1 as my main computer with the workcentre connected to it. I have a laptop with windows 8.1 installed connected wirelessly. Although the laptop finds the workcentre it won't install it. when trying to install I get "seaching for windows update" which is never found. Printing from a windows 7 computer on the same networkworks fine. The drivers are the built in Windows drivers.

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