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MihaelaA
New Member
New Member

Wireless setup - Invalid network security

Product Name: Phaser 3020
Operating System: Windows 10 x64

I recently purchased an XEROX Phaser 3020 printer, and I'm having the following problem with the installation:

After opening the installation software, select the option to set up the wireless connection and the personal wireless network. In the next step I enter the password of the network and I try to go to the next step, the installation one but I receive the message below:

Screenshot 2021-12-06 120216.jpg

1. I checked the password entered, it is correct
2. I restarted the printer
3. I restarted the router


None of this seems to work.

Please help me with this issue, I add the router settings below.

Screenshot 2021-12-06 120852.jpg

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1 Reply
CherylO-Xerox
Community Manager
Community Manager

Re: Wireless setup - Invalid network security

Hi MihaelaA,

Thank you for using the Support Forum. Please take a look at the article on Set up the Wireless Network Using the Easy Wireless Setting Program. If these steps do not help please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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